Shipping policy
Where We Deliver
We ship to all 50 US states, including Alaska, Hawaii, and Puerto Rico. At this time, we do not offer international shipping. Your retro-style shirts, custom player prints, and concept jerseys are delivered right to your door anywhere in the US.
Order Processing
Once you place an order, we get to work. Orders are processed in 1-3 business days (Monday to Friday, excluding public holidays). Processing time is separate from delivery time, so your total wait is processing plus shipping.
Shipping Options and Delivery Windows
- Standard Shipping: $15 per order, delivered in 7-14 business days.
- Delivery windows are estimates in business days and are not guaranteed.
- Carriers used are USPS, UPS, and FedEx, depending on your location and package size.
We do not offer express or expedited shipping at this time. All orders ship via standard delivery only.
Tracking Your Order
As soon as your order ships, we email your tracking number to the address you provided. You can use that number to follow your package's journey. If you do not receive a tracking email within 5 business days of placing your order, contact us right away.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, you must report it within 48 hours of the delivery date. This time limit is strict, so check your package as soon as it arrives. To report an issue, email support@locoleeds.com with your order number and a description of the problem. We will investigate and work with the carrier to resolve it.
Incorrect Address Provided by You
Please double-check your shipping address at checkout. We are not responsible for orders sent to an incorrect address supplied by the customer. If you realize you made a mistake, contact support immediately to try to correct it before dispatch. Once the order ships, we cannot reroute it.
Questions?
For any shipping question - about delivery times, tracking, or address issues - email support@locoleeds.com. We are happy to help.